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kamkenneth79
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Joined: 05 Jan 2009
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Location: Kuala Lumpur

PostPosted: Fri Jan 23, 2009 1:14 pm    Post subject: Good service center Reply with quote

Sri Utama is good. Very friendly and you can watch the guy do his things. Happy when I go there. Talk to them and they are friendly. A bit far only. So far no problem here, I hope. Got internet wifi somemore. Will come bk here for more services!!!
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klx
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PostPosted: Fri Jan 23, 2009 2:56 pm    Post subject: Reply with quote

So far, my 2 babes only visited Roda BB @ OKR. Like the place because I can walk up to the technician and discuss issues directly with him.

On weekday, appt is usually not required....

No wi-fi though, but got Nescafe machine and water and tv there.
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solid88
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Joined: 24 Apr 2007
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Location: PJ

PostPosted: Tue Feb 03, 2009 1:45 pm    Post subject: Re: Good service center Reply with quote

kamkenneth79 wrote:
Sri Utama is good. Very friendly and you can watch the guy do his things. Happy when I go there. Talk to them and they are friendly. A bit far only. So far no problem here, I hope. Got internet wifi somemore. Will come bk here for more services!!!
Where is this sri utama service centre?
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klx
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PostPosted: Tue Feb 03, 2009 4:33 pm    Post subject: Re: Good service center Reply with quote

solid88 wrote:
Where is this sri utama service centre?


All here:

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scyp
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PostPosted: Tue Apr 07, 2009 11:34 pm    Post subject: Reply with quote

Sri Utama frenly advisors.
One LCD TV for Star Movies and one for local tv channel
Free WiFi and drinks
Was recommended by Honda M'sia to there to rectify certain issues.
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mycivic07
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PostPosted: Fri Sep 18, 2009 6:56 am    Post subject: Reply with quote

scyp wrote:
Sri Utama frenly advisors.
One LCD TV for Star Movies and one for local tv channel
Free WiFi and drinks
Was recommended by Honda M'sia to there to rectify certain issues.


YUP..I also agree Sri Utama is good. I am happy to service my car there because:

1. They give you the estimation time that your car will be ready.
2. They will give you the estimation cost of your service. If they don't feel free to ask.
3. If you do a warranty claim they will call you to follow up on your issues.
4. Waiting Area is quite comfortable got Flat screen TV with good movies tuned from Astro. You can always help your self to make coffee from the coffee maker machine. I'd always go for cappuccino..hahaha..
5. The best thing is when you come during the raining you don't have to worry cause the guard there will give you an umbrella once you come out from your car..
6. Must ensure that you book the time slot for your service.
7. Waiting hours are quite ok.
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SLKEN
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Joined: 10 Sep 2009
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Location: Kuala Lumpur

PostPosted: Thu Sep 24, 2009 12:52 pm    Post subject: anyone try wegro cheras SC before? Reply with quote

i plan to try my 1k service at wegro cheras SC? anyone try there before?
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cypy
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Joined: 26 Aug 2008
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PostPosted: Thu Sep 24, 2009 3:46 pm    Post subject: Reply with quote

i went to many SCs before.

1) wegro - their service i would rate it as average. Main drawback is they don't have wifi and a large rest place for you to relax while servicing your car. But they do have astro Wink

2) Mofaz - worst SC ever !!!! Evil or Very Mad

1st time service there - they scratched the handbrake badly until they got to respray it.

2nd service - I did complain my cigarette socket not functioning there, they fixed it but caused the radio not functioning after that. They scratched my dashboard when they attempted to fix the radio. Screwed them kao kao when i got my car back.

3) Auto sumber - not bad but not the best.

4) USJ express SC - best SC so far Razz

with wifi, canteen, astro and large waiting area.
most importantly, they also deliver the car within promised timeframe.

i am not sure whether they clean my engine bay or not during every service. But bro ivanchee praised my ride engine bay very very clean , he said that it is the cleanest engine bay he ever seen !!! Laughing thanks bro ivan for the praise. Very Happy. I don't clean my engine bay so it must be the SC Surprised

USJ SC offer polish and waxing service too, FYI, they are using meguiars products Rolling Eyes
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SLKEN
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Joined: 10 Sep 2009
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PostPosted: Thu Sep 24, 2009 3:54 pm    Post subject: Reply with quote

cypy wrote:
i went to many SCs before.

1) wegro - their service i would rate it as average. Main drawback is they don't have wifi and a large rest place for you to relax while servicing your car. But they do have astro Wink

2) Mofaz - worst SC ever !!!! Evil or Very Mad

1st time service there - they scratched the handbrake badly until they got to respray it.

2nd service - I did complain my cigarette socket not functioning there, they fixed it but caused the radio not functioning after that. They scratched my dashboard when they attempted to fix the radio. Screwed them kao kao when i got my car back.

3) Auto sumber - not bad but not the best.

4) USJ express SC - best SC so far Razz

with wifi, canteen, astro and large waiting area.
most importantly, they also deliver the car within promised timeframe.

i am not sure whether they clean my engine bay or not during every service. But bro ivanchee praised my ride engine bay very very clean , he said that it is the cleanest engine bay he ever seen !!! Laughing thanks bro ivan for the praise. Very Happy. I don't clean my engine bay so it must be the SC Surprised

USJ SC offer polish and waxing service too, FYI, they are using meguiars products Rolling Eyes


thanks for valuable information .. bro
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KKW3366
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Joined: 25 Aug 2009
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Location: PJ

PostPosted: Fri Sep 25, 2009 6:40 pm    Post subject: Reply with quote

I've been sending my cars to Sumber Auto, Sect 13 PJ for service since 2006. I like their work culture as I find the Service Advisors and mechanics there are very friendly and helpful (though the service manager's very garang, din talk to her). At first, i thought all Honda 3S share the same culture... till i took my civic to Peringgit, Old Klang Rd for 1000km service (i bought my civic there).

These are my experiences with Sumber Auto:

1. Service and maintenance
Mineral 5k
Semi syn 7k
Fully syn 10k
No complain so far. No ill effect on cars after service.
Service time: 2-3 hrs
Once, my car side mirror got knocked off by a stupid lorry driver. I took it to Sumber, the SA got it fixed for me on the spot and the best part is FOC. This is what i called value-added service.
If they allow owners to stand by the service bay, it would be even better.

2. Claims
Made few minor accidents claim on my cars. On one occasion, my door handles were scratched, not by them but Honda's panel paintshop in Bt. Caves, i told them few days later, without question, they changed them for me.

P/S: Just my personal viewpoint

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azri2310
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Joined: 26 Aug 2009
Posts: 166
Location: KL, Malaysia

PostPosted: Mon Sep 28, 2009 12:29 pm    Post subject: Reply with quote

Just to update you guys.. Some of the posts about Global Amity was quite old (2007). Since then, we've added a few more things to help make your service experience better, some of which are:

Improvements:

* wifi & internet station with power points (on first floor)
* Half Acre Parking
* 2 service lounge (ground floor & 1st floor)
* 2x 42 inch LCD TVs with QMS system & Movies/TV/etc
* No more early morning briefings! Smile
* Free Coffee/tea/milo/water
* More Man power (to shorten the queues)

Appointments:

* New Customer Relations Exec (should be much more friendlier!)
* Soon to start appointments thru email/web (in planning)

Hope to see more reviews about us on here (good & bad) so we can improve! Smile

You can check out pics of our SC and new lounge in our FB group or on google maps (click on location map in my sig)

Lastly, a personal apology from us for the bad experience that you may have had at Global Amity. Smile

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Honda Global Amity Sdn Bhd (Authorized 3S Dealership) is now on FACEBOOK & TWITTER
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cswei
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Joined: 15 May 2009
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PostPosted: Thu Oct 01, 2009 7:26 pm    Post subject: Reply with quote

azri2310 wrote:
Just to update you guys.. Some of the posts about Global Amity was quite old (2007). Since then, we've added a few more things to help make your service experience better, some of which are:

Improvements:

* wifi & internet station with power points (on first floor)
* Half Acre Parking
* 2 service lounge (ground floor & 1st floor)
* 2x 42 inch LCD TVs with QMS system & Movies/TV/etc
* No more early morning briefings! Smile
* Free Coffee/tea/milo/water
* More Man power (to shorten the queues)

Appointments:

* New Customer Relations Exec (should be much more friendlier!)
* Soon to start appointments thru email/web (in planning)

Hope to see more reviews about us on here (good & bad) so we can improve! Smile

You can check out pics of our SC and new lounge in our FB group or on google maps (click on location map in my sig)

Lastly, a personal apology from us for the bad experience that you may have had at Global Amity. Smile


Hi azri2310!
if not buying car from your dealer ,can do warranty claim at your SC if i service my car there?
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netken
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Joined: 26 Nov 2007
Posts: 4098
Location: We Rise - You Fall.

PostPosted: Thu Oct 01, 2009 7:40 pm    Post subject: Reply with quote

bro azri,

how about discounts? and also warranty claims for parts which are not affected by mods?

cos some SCs are abit hesistant when they see our cars with BKs and modded quite abit.

seeing ur heavy advert above really wanna make me consider going to your SC during my next service in the next month.

can provide me GA's GPS coordinates?

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azri2310
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Joined: 26 Aug 2009
Posts: 166
Location: KL, Malaysia

PostPosted: Thu Oct 01, 2009 11:24 pm    Post subject: Reply with quote

Cswei: Ofcourse u can do warranty claims at our place even if you didn't buy the car from us (as it should be!)

Netken: not advert... Clarification only Smile Do try us out if you want Smile

You should be able to search us on Gmaps / Garmin (under auto services).

GPS Coords : (3.047097020067835, 101.70454859733582)

Warranty claims will usually be investigated and approval by Honda Malaysia. Discounts should be the 15% on parts if im not mistaken. With regards to claims on cars with heavy mods, I think its best you drop by and get a personal consultation. Smile

Visit & Join or FB, our tel # is there for appointment booking and etc!

netken: u can get the GPS coords from any location in Gmaps by pasting this javascript into the address bar and pressing enter... a pop up box with coords will appear!

Quote:
javascript:void(prompt('',gApplication.getMap().getCenter()));

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Honda Global Amity Sdn Bhd (Authorized 3S Dealership) is now on FACEBOOK & TWITTER
Join us @

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Register or Login on forum!


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survy
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Joined: 02 May 2009
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PostPosted: Mon Oct 05, 2009 3:24 pm    Post subject: Reply with quote

Azri, are we allowed to see the mechanic servicing the car?
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