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kamkenneth79 Newbie

Joined: 05 Jan 2009 Posts: 21 Location: Kuala Lumpur
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Posted: Fri Jan 23, 2009 1:14 pm Post subject: Good service center |
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Sri Utama is good. Very friendly and you can watch the guy do his things. Happy when I go there. Talk to them and they are friendly. A bit far only. So far no problem here, I hope. Got internet wifi somemore. Will come bk here for more services!!! |
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klx Veteran


Joined: 24 Jul 2008 Posts: 551 Location: Shah Alam
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Posted: Fri Jan 23, 2009 2:56 pm Post subject: |
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So far, my 2 babes only visited Roda BB @ OKR. Like the place because I can walk up to the technician and discuss issues directly with him.
On weekday, appt is usually not required....
No wi-fi though, but got Nescafe machine and water and tv there. |
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solid88 Amateur Lvl 2


Joined: 24 Apr 2007 Posts: 262 Location: PJ
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Posted: Tue Feb 03, 2009 1:45 pm Post subject: Re: Good service center |
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| kamkenneth79 wrote: | | Sri Utama is good. Very friendly and you can watch the guy do his things. Happy when I go there. Talk to them and they are friendly. A bit far only. So far no problem here, I hope. Got internet wifi somemore. Will come bk here for more services!!! | Where is this sri utama service centre? |
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klx Veteran


Joined: 24 Jul 2008 Posts: 551 Location: Shah Alam
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Posted: Tue Feb 03, 2009 4:33 pm Post subject: Re: Good service center |
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| solid88 wrote: | | Where is this sri utama service centre? |
All here:
Only registered users can see links on this forum! Register or Login on forum! |
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scyp LvL 2


Joined: 28 Sep 2007 Posts: 75
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Posted: Tue Apr 07, 2009 11:34 pm Post subject: |
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Sri Utama frenly advisors.
One LCD TV for Star Movies and one for local tv channel
Free WiFi and drinks
Was recommended by Honda M'sia to there to rectify certain issues. |
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mycivic07 LvL 2


Joined: 15 May 2009 Posts: 60
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Posted: Fri Sep 18, 2009 6:56 am Post subject: |
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| scyp wrote: | Sri Utama frenly advisors.
One LCD TV for Star Movies and one for local tv channel
Free WiFi and drinks
Was recommended by Honda M'sia to there to rectify certain issues. |
YUP..I also agree Sri Utama is good. I am happy to service my car there because:
1. They give you the estimation time that your car will be ready.
2. They will give you the estimation cost of your service. If they don't feel free to ask.
3. If you do a warranty claim they will call you to follow up on your issues.
4. Waiting Area is quite comfortable got Flat screen TV with good movies tuned from Astro. You can always help your self to make coffee from the coffee maker machine. I'd always go for cappuccino..hahaha..
5. The best thing is when you come during the raining you don't have to worry cause the guard there will give you an umbrella once you come out from your car..
6. Must ensure that you book the time slot for your service.
7. Waiting hours are quite ok. |
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SLKEN Newbie

Joined: 10 Sep 2009 Posts: 4 Location: Kuala Lumpur
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Posted: Thu Sep 24, 2009 12:52 pm Post subject: anyone try wegro cheras SC before? |
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i plan to try my 1k service at wegro cheras SC? anyone try there before? |
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cypy Newbie

Joined: 26 Aug 2008 Posts: 27
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Posted: Thu Sep 24, 2009 3:46 pm Post subject: |
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i went to many SCs before.
1) wegro - their service i would rate it as average. Main drawback is they don't have wifi and a large rest place for you to relax while servicing your car. But they do have astro
2) Mofaz - worst SC ever !!!!
1st time service there - they scratched the handbrake badly until they got to respray it.
2nd service - I did complain my cigarette socket not functioning there, they fixed it but caused the radio not functioning after that. They scratched my dashboard when they attempted to fix the radio. Screwed them kao kao when i got my car back.
3) Auto sumber - not bad but not the best.
4) USJ express SC - best SC so far
with wifi, canteen, astro and large waiting area.
most importantly, they also deliver the car within promised timeframe.
i am not sure whether they clean my engine bay or not during every service. But bro ivanchee praised my ride engine bay very very clean , he said that it is the cleanest engine bay he ever seen !!!  thanks bro ivan for the praise.  . I don't clean my engine bay so it must be the SC
USJ SC offer polish and waxing service too, FYI, they are using meguiars products  |
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SLKEN Newbie

Joined: 10 Sep 2009 Posts: 4 Location: Kuala Lumpur
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Posted: Thu Sep 24, 2009 3:54 pm Post subject: |
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| cypy wrote: | i went to many SCs before.
1) wegro - their service i would rate it as average. Main drawback is they don't have wifi and a large rest place for you to relax while servicing your car. But they do have astro
2) Mofaz - worst SC ever !!!!
1st time service there - they scratched the handbrake badly until they got to respray it.
2nd service - I did complain my cigarette socket not functioning there, they fixed it but caused the radio not functioning after that. They scratched my dashboard when they attempted to fix the radio. Screwed them kao kao when i got my car back.
3) Auto sumber - not bad but not the best.
4) USJ express SC - best SC so far
with wifi, canteen, astro and large waiting area.
most importantly, they also deliver the car within promised timeframe.
i am not sure whether they clean my engine bay or not during every service. But bro ivanchee praised my ride engine bay very very clean , he said that it is the cleanest engine bay he ever seen !!! thanks bro ivan for the praise. . I don't clean my engine bay so it must be the SC
USJ SC offer polish and waxing service too, FYI, they are using meguiars products  |
thanks for valuable information .. bro |
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KKW3366 Newbie


Joined: 25 Aug 2009 Posts: 22 Location: PJ
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Posted: Fri Sep 25, 2009 6:40 pm Post subject: |
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I've been sending my cars to Sumber Auto, Sect 13 PJ for service since 2006. I like their work culture as I find the Service Advisors and mechanics there are very friendly and helpful (though the service manager's very garang, din talk to her). At first, i thought all Honda 3S share the same culture... till i took my civic to Peringgit, Old Klang Rd for 1000km service (i bought my civic there).
These are my experiences with Sumber Auto:
1. Service and maintenance
Mineral 5k
Semi syn 7k
Fully syn 10k
No complain so far. No ill effect on cars after service.
Service time: 2-3 hrs
Once, my car side mirror got knocked off by a stupid lorry driver. I took it to Sumber, the SA got it fixed for me on the spot and the best part is FOC. This is what i called value-added service.
If they allow owners to stand by the service bay, it would be even better.
2. Claims
Made few minor accidents claim on my cars. On one occasion, my door handles were scratched, not by them but Honda's panel paintshop in Bt. Caves, i told them few days later, without question, they changed them for me.
P/S: Just my personal viewpoint _________________ Love my car and enjoy driving |
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azri2310 Amateur Lvl 2


Joined: 26 Aug 2009 Posts: 166 Location: KL, Malaysia
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Posted: Mon Sep 28, 2009 12:29 pm Post subject: |
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Just to update you guys.. Some of the posts about Global Amity was quite old (2007). Since then, we've added a few more things to help make your service experience better, some of which are:
Improvements:
* wifi & internet station with power points (on first floor)
* Half Acre Parking
* 2 service lounge (ground floor & 1st floor)
* 2x 42 inch LCD TVs with QMS system & Movies/TV/etc
* No more early morning briefings!
* Free Coffee/tea/milo/water
* More Man power (to shorten the queues)
Appointments:
* New Customer Relations Exec (should be much more friendlier!)
* Soon to start appointments thru email/web (in planning)
Hope to see more reviews about us on here (good & bad) so we can improve!
You can check out pics of our SC and new lounge in our FB group or on google maps (click on location map in my sig)
Lastly, a personal apology from us for the bad experience that you may have had at Global Amity.  _________________ Honda Global Amity Sdn Bhd (Authorized 3S Dealership) is now on FACEBOOK & TWITTER
Join us @
Only registered users can see links on this forum! Register or Login on forum! |
Follow us @
Only registered users can see links on this forum! Register or Login on forum! |
Location Map @
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cswei Newbie


Joined: 15 May 2009 Posts: 48
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Posted: Thu Oct 01, 2009 7:26 pm Post subject: |
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| azri2310 wrote: | Just to update you guys.. Some of the posts about Global Amity was quite old (2007). Since then, we've added a few more things to help make your service experience better, some of which are:
Improvements:
* wifi & internet station with power points (on first floor)
* Half Acre Parking
* 2 service lounge (ground floor & 1st floor)
* 2x 42 inch LCD TVs with QMS system & Movies/TV/etc
* No more early morning briefings!
* Free Coffee/tea/milo/water
* More Man power (to shorten the queues)
Appointments:
* New Customer Relations Exec (should be much more friendlier!)
* Soon to start appointments thru email/web (in planning)
Hope to see more reviews about us on here (good & bad) so we can improve!
You can check out pics of our SC and new lounge in our FB group or on google maps (click on location map in my sig)
Lastly, a personal apology from us for the bad experience that you may have had at Global Amity.  |
Hi azri2310!
if not buying car from your dealer ,can do warranty claim at your SC if i service my car there? |
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netken Committee


Joined: 26 Nov 2007 Posts: 4098 Location: We Rise - You Fall.
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azri2310 Amateur Lvl 2


Joined: 26 Aug 2009 Posts: 166 Location: KL, Malaysia
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Posted: Thu Oct 01, 2009 11:24 pm Post subject: |
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Cswei: Ofcourse u can do warranty claims at our place even if you didn't buy the car from us (as it should be!)
Netken: not advert... Clarification only  Do try us out if you want
You should be able to search us on Gmaps / Garmin (under auto services).
GPS Coords : (3.047097020067835, 101.70454859733582)
Warranty claims will usually be investigated and approval by Honda Malaysia. Discounts should be the 15% on parts if im not mistaken. With regards to claims on cars with heavy mods, I think its best you drop by and get a personal consultation.
Visit & Join or FB, our tel # is there for appointment booking and etc!
netken: u can get the GPS coords from any location in Gmaps by pasting this javascript into the address bar and pressing enter... a pop up box with coords will appear!
| Quote: | | javascript:void(prompt('',gApplication.getMap().getCenter())); |
_________________ Honda Global Amity Sdn Bhd (Authorized 3S Dealership) is now on FACEBOOK & TWITTER
Join us @
Only registered users can see links on this forum! Register or Login on forum! |
Follow us @
Only registered users can see links on this forum! Register or Login on forum! |
Location Map @
Only registered users can see links on this forum! Register or Login on forum! |
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survy Newbie

Joined: 02 May 2009 Posts: 13
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Posted: Mon Oct 05, 2009 3:24 pm Post subject: |
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Azri, are we allowed to see the mechanic servicing the car? |
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