Recommended SCs

iceburn · Posted: Fri Oct 30, 2009 4:42 pm Post subject:

just came back from my 1k service at Global Amity .. so far the experience was very good .. pleasant attitude by all the service advisor .. majority of the problems have been rectified and fix .. still got some minor one need to do a revisit later on .. but overall Azri crews give a very good service indeed .. will go back to Global Amity again for coming service Cool

kudos to bro Azri !! Wink

azri2310 · Posted: Fri Oct 30, 2009 4:58 pm Post subject:

iceburn wrote:

just came back from my 1k service at Global Amity .. so far the experience was very good .. pleasant attitude by all the service advisor .. majority of the problems have been rectified and fix .. still got some minor one need to do a revisit later on .. but overall Azri crews give a very good service indeed .. will go back to Global Amity again for coming service Cool

kudos to bro Azri !! Wink

Tq tq!

I'm veerrrrrrrry happy that you're happy! Smile

A review on our FB groups would definitely be helpful to the other members! Smile

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aerobrain · Posted: Sat Oct 31, 2009 8:51 pm Post subject:

aerobrain wrote:

blue wrote:

SC ... how to recommend one horrible one over another?

All SCs got problems ... questions is which one is worse. USJ Express may be looking better for now, but they are getting too popular and are having problem with the load of cars going in. I've noticed more and more jobs they marked as complete ended up being chinchai jobs that needs me to bring the car back for the same issue. I've been with them for 2 years ... so I can note a progressive trend for the worse over the last 6 months, where they've fixed A to produce problem B, then A return. Quality dropping very steadily. Just checked my sheets for the last 40K ... off all visits, at least 2-3 items they marked complete, did not complete. Some issues took between 3-6 visits to rectify. OF the last visit, 2/3 items marked complete were not even fixed but marked fixed. They need 1.5 months to call me for next appt. to relook at these issues.

Ordering parts is another amazing experience. I have hand brake issue ... They ordered some spare parts, 1 month later, I had to call 5 times just to get connected to the SA to confirm part arrived. So for 2 months, I am parking my car out there with a faulty handbrake.

I tend to agree with you .. I went to USJ SC last Friday to check on some cracking/squeaking sound on front side. I waited for nearly 4 hours, they just (cincai2) check and could not tell what is the problem. They said need to do appointment and leave the car for 3 days!!!! I just want to know where the sound come from!! I think I would try to go other SC this time.

Just an update .. I went to Global Amity .. complaint about the noise .. and you guess what?? They said the previous work (in USJ) forgot to tighten that area, that's got sound! They fix it for free .. of course I did service there .. but so far Global Amity have improved a lot. Good job, En Azri!

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aerobrain

azri2310 · Posted: Sat Oct 31, 2009 11:32 pm Post subject:

aerobrain wrote:

blue wrote:

SC ... how to recommend one horrible one over another?

All SCs got problems ... questions is which one is worse. USJ Express may be looking better for now, but they are getting too popular and are having problem with the load of cars going in. I've noticed more and more jobs they marked as complete ended up being chinchai jobs that needs me to bring the car back for the same issue. I've been with them for 2 years ... so I can note a progressive trend for the worse over the last 6 months, where they've fixed A to produce problem B, then A return. Quality dropping very steadily. Just checked my sheets for the last 40K ... off all visits, at least 2-3 items they marked complete, did not complete. Some issues took between 3-6 visits to rectify. OF the last visit, 2/3 items marked complete were not even fixed but marked fixed. They need 1.5 months to call me for next appt. to relook at these issues.

Ordering parts is another amazing experience. I have hand brake issue ... They ordered some spare parts, 1 month later, I had to call 5 times just to get connected to the SA to confirm part arrived. So for 2 months, I am parking my car out there with a faulty handbrake.

I tend to agree with you .. I went to USJ SC last Friday to check on some cracking/squeaking sound on front side. I waited for nearly 4 hours, they just (cincai2) check and could not tell what is the problem. They said need to do appointment and leave the car for 3 days!!!! I just want to know where the sound come from!! I think I would try to go other SC this time.

Just an update .. I went to Global Amity .. complaint about the noise .. and you guess what?? They said the previous work (in USJ) forgot to tighten that area, that's got sound! They fix it for free .. of course I did service there .. but so far Global Amity have improved a lot. Good job, En Azri!

Good to hear.. As always, do join our FB Group and post up a comment there! It would be v helpful to new customers/members!

Next time you come around, give me a heads up lah! Smile

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