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fozzie58
LvL 2
Joined: 14 Aug 2007
Posts: 94
Location: johor bahru Malaysia
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 Posted: Fri Jul 31, 2009 1:22 pm Post subject: Free Food and beverage on Service . Great Customer Service |
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Sutera Auto in JB Had Supprised me again with their great Service
went for my 35 000 k service
Staff were as usual very helpful and after booked in they pointed me over to their drinks and food in the reception.
Service was done and they even give me 25% discount on the service plus free gifts (sun blinds etc)
I have had great service from them since i got my car in 2007.
regards
Fozzie.
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Civic 2.0/got it June07/Bronze silver/it ROCKS |
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scyp
LvL 2
Joined: 28 Sep 2007
Posts: 75
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| Posted: Sun Aug 02, 2009 1:16 am Post subject: |
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Great!1 SC near Kepong area so kiasu, wifi locked out, power points near glass tables all no power for you to charge your notebook in case u need to work while waiting for your car. |
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netken
Committee
Joined: 26 Nov 2007
Posts: 4098
Location: We Rise - You Fall.
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| Posted: Sun Aug 02, 2009 2:30 am Post subject: |
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| scyp wrote: | | Great!1 SC near Kepong area so kiasu, wifi locked out, power points near glass tables all no power for you to charge your notebook in case u need to work while waiting for your car. |
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kevinloi
Amateur
Joined: 23 Dec 2008
Posts: 138
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| Posted: Sun Aug 02, 2009 10:05 am Post subject: |
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| scyp wrote: | | Great!1 SC near Kepong area so kiasu, wifi locked out, power points near glass tables all no power for you to charge your notebook in case u need to work while waiting for your car. |
i totally agreed, im staying in near kepong but i wont go there again, SA kanasai, bullshit me and lousy service
when i complian about vibration in "D" gear mode, the solution given to me is " push to "N" mode then wont vibration lo " .. i shoot them kau kau only take action, but however the problem never solve.
they said already log the complaint to HM but HM reply back without solution, when i call to HM and complait the customer service said never receive any compalint about my car from kepong SC.
what scyp said is true, all power point near glass plus some is rosak one, damn hot when you sitting near glass cos the sunlight. |
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yking
Amateur Lvl 2
Joined: 20 May 2009
Posts: 190
Location: PJ
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mintzy80
Amateur
Joined: 18 May 2009
Posts: 108
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| Posted: Tue Aug 04, 2009 9:13 am Post subject: |
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| yking wrote: | Did my 1k service there and the SA have the nerve to say that if I am lucky I maybe able to detect the neighbour's network 
Definitely not going back there anymore, will try the Puchong SC next  any feedback on this SC  |
Since you're staying in PJ, why not try the Tenaga Setia SC in Jln. 222? I've done my 1K service there, and they were very courteous. Happy with their service..My mom also drove all the way from Cheras to service there...maybe her excuse to go shopping in Sunway later 
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I love to honk at Keh Poh Chi! |
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yking
Amateur Lvl 2
Joined: 20 May 2009
Posts: 190
Location: PJ
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Takeshi
Amateur
Joined: 26 Oct 2007
Posts: 117
Location: Kerteh - KL - Besut - Kelate
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| Posted: Mon Aug 17, 2009 1:00 am Post subject: |
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| kevinloi wrote: | | scyp wrote: | | Great!1 SC near Kepong area so kiasu, wifi locked out, power points near glass tables all no power for you to charge your notebook in case u need to work while waiting for your car. |
i totally agreed, im staying in near kepong but i wont go there again, SA kanasai, bullshit me and lousy service
when i complian about vibration in "D" gear mode, the solution given to me is " push to "N" mode then wont vibration lo " .. i shoot them kau kau only take action, but however the problem never solve.
they said already log the complaint to HM but HM reply back without solution, when i call to HM and complait the customer service said never receive any compalint about my car from kepong SC.
what scyp said is true, all power point near glass plus some is rosak one, damn hot when you sitting near glass cos the sunlight. |
Bro kelvinloi
Mine seem also face a same problem, vibration on D gear...have you solve this problem yet? and if yes, what is the cause? |
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kevinloi
Amateur
Joined: 23 Dec 2008
Posts: 138
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| Posted: Mon Aug 17, 2009 10:13 am Post subject: |
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| Takeshi wrote: | | kevinloi wrote: | | scyp wrote: | | Great!1 SC near Kepong area so kiasu, wifi locked out, power points near glass tables all no power for you to charge your notebook in case u need to work while waiting for your car. |
i totally agreed, im staying in near kepong but i wont go there again, SA kanasai, bullshit me and lousy service
when i complian about vibration in "D" gear mode, the solution given to me is " push to "N" mode then wont vibration lo " .. i shoot them kau kau only take action, but however the problem never solve.
they said already log the complaint to HM but HM reply back without solution, when i call to HM and complait the customer service said never receive any compalint about my car from kepong SC.
what scyp said is true, all power point near glass plus some is rosak one, damn hot when you sitting near glass cos the sunlight. |
Bro kelvinloi
Mine seem also face a same problem, vibration on D gear...have you solve this problem yet? and if yes, what is the cause? |
Hi Bro,
just got it solved at sri utama setapak SC, they changed all 4 engine mounting, now my car feels like new .. they took 1.5 day to rectify the problem
ask for Mr.Lim, very helpfull guy, just mention u got the same vibration problem as me ( habenaro red FD2 ).
hope u could solve the vibration problem soon. |
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Takeshi
Amateur
Joined: 26 Oct 2007
Posts: 117
Location: Kerteh - KL - Besut - Kelate
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| Posted: Mon Aug 17, 2009 2:07 pm Post subject: |
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| kevinloi wrote: | | Takeshi wrote: | | kevinloi wrote: | | scyp wrote: | | Great!1 SC near Kepong area so kiasu, wifi locked out, power points near glass tables all no power for you to charge your notebook in case u need to work while waiting for your car. |
i totally agreed, im staying in near kepong but i wont go there again, SA kanasai, bullshit me and lousy service
when i complian about vibration in "D" gear mode, the solution given to me is " push to "N" mode then wont vibration lo " .. i shoot them kau kau only take action, but however the problem never solve.
they said already log the complaint to HM but HM reply back without solution, when i call to HM and complait the customer service said never receive any compalint about my car from kepong SC.
what scyp said is true, all power point near glass plus some is rosak one, damn hot when you sitting near glass cos the sunlight. |
Bro kelvinloi
Mine seem also face a same problem, vibration on D gear...have you solve this problem yet? and if yes, what is the cause? |
Hi Bro,
just got it solved at sri utama setapak SC, they changed all 4 engine mounting, now my car feels like new .. they took 1.5 day to rectify the problem
ask for Mr.Lim, very helpfull guy, just mention u got the same vibration problem as me ( habenaro red FD2 ).
hope u could solve the vibration problem soon. |
Hi bro,
How much it would cost? FYI, my warranty already expired. |
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old1030
Amateur
Joined: 30 Dec 2008
Posts: 103
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| Posted: Mon Aug 17, 2009 5:32 pm Post subject: |
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Honda,,
If you want to buy the car,, everythings is great, its even heaven on earth
If you service / complain about the car,, Totally Hampeh |
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Takeshi
Amateur
Joined: 26 Oct 2007
Posts: 117
Location: Kerteh - KL - Besut - Kelate
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| Posted: Mon Aug 17, 2009 5:55 pm Post subject: |
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| old1030 wrote: | Honda,,
If you want to buy the car,, everythings is great, its even heaven on earth
If you service / complain about the car,, Totally Hampeh |
Bro..
What's up? Who's "Honda" anyway?
Yes, if we want to buy the car, we really want it to be as great as possible. However, we are aware that nothing is perfect and We know that nothing is perfect....Even the most expensive car also not perfect...It was up to an individual to choose their favourite car that meet their expectation rite?
This forum was intended for us to share their experience in a harmony environment.
You got a problem with that bro?
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coolride1
Club Advisor
Joined: 07 Jun 2006
Posts: 3436
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Takeshi
Amateur
Joined: 26 Oct 2007
Posts: 117
Location: Kerteh - KL - Besut - Kelate
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| Posted: Mon Aug 17, 2009 6:05 pm Post subject: |
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| coolride1 wrote: | Bros.. cool down..  |
We cool bro!!!  |
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old1030
Amateur
Joined: 30 Dec 2008
Posts: 103
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| Posted: Tue Aug 18, 2009 8:52 am Post subject: |
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No problem,,, I dont know whats the problem,, I cool,,
its just unhappy experience with Honda SC,, no problem with anybody,,, OUT |
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