Bro Sakai, since you install your ICE at CV Kuchai Lama.. probably best that you go back there and ask them to troubleshoot your problem.
CV is also a reputable shop so I am sure, like robinhood mentioned, if you talk to the boss.. he will get it fixed for you.
Ask him to treat you the delicious Fish Head Meehoon at the new shops.
Des, I know business is business and you not do like to pick up after other ppl work, but remember the "Focal" case some time back with the other member. Some times, it is just not worth the trouble.